global village: free worldwide calling

What happens to my incoming phone number?
Your US direct dial number can be ported to another phone service. Most VoIP providers can provide this porting service. In addition you can transfer the number to a tradtional phone service such as Verizon or mobile phone services including Verizon, AT&T and T-mobile.

What about an International phone number?
International phone numbers generally can not be ported to another service.

How does the final billing work?
If you are on a monthly plan, your last billing cycle will be pro-rated to reflect a October 7th end date. For pay as you go service such as international calls and plans where you pay by the minute for US calls, a final charge will be made to the credit card on file by October 31st.

What if I have question about my final bill?
Please send your question to billing@globalvillage.com.

Can I still make free Global Village to Global Village calls?
Yes, the free GV to GV service will continue to operate.

Can I use my Zoom hardware with other services?
Yes. Your Zoom ATA, X5v or V3 is not locked to the Global Village service.

What if I need help switching my Zoom hardware to another service?
Please visit the Zoom Telephonics Technical Support area at www.zoom.com/serviceprovider. Here you will find detailed information about the hardware, our SmartFacts Q&A Search Engine and links to chat with a Zoom Tech or submit a question. You may also click the links below for specific information on configuring your device.

Configuring with Other Service Providers

Configuring Your ATA

Your ATA device needs to be configured with specific information for the VoIP service that you plan to use.

There are several things you may need to know about your VoIP service before you can configure the Zoom device properly:

Account ID, User ID, and Password
SIP Registrar Address or Domain/Realm and Port Assignment
SIP Proxy Address and Port Assignment
Outboard Proxy Address and Port Assignment

Once you have this information, you must access the ATA Manager:

If you are using a Windows computer, download and run the Zoom ATA Manager.

If you are using a non-Windows computer, or if the Zoom ATA Manager will not run on your computer, you can access the ATA Manager by entering the ATA's IP address in your web browser's address field.

When prompted for a Username and Password, enter the following in lowercase letters:

Username: administrator
Password: metamorph

Once you are logged into the ATA Manager, click the Advanced icon at the top of the screen and then, in the left column, select VoIP Accounts and then Your VoIP Account.

On the Your VoIP Account page, enter the following:

Parameter	Setting
Turn My Voip Service	ON
My VoIP Provider's Name	Type your provider's name
My Caller ID When I Call Someone	Type your name or a display name you want to use
My VoIP Phone Number (SIP User ID)	Type the username that your provider issued you
My VoIP Service Authorization ID	Type your authorization ID that your provider issued (may be the same as your username)
My VoIP Service Authorization Password	Type your service provider's password
SIP Server	Type your service provider's SIP proxy server
Auth Domain	Leave this field blank
Outbound Proxy	Type your service provider's outbound proxy server (optional)
Register Domain	Type your service provider's registrar domain (optional)
ReReg Interval	120
Subscribe Domain	Leave this field blank
ReSub Interval	120
Use Outbound Proxy for REFER	Disable
Ring Type	1
Dial Prefix	Leave this field blank
Preferred Codecs	Leave these settings blank

Now click Save These Settings and then Reboot ATA.

Configuring Your X5v or V3